Common Questions

What kind of jobs do you have available? Are you a temp agency or job bank?

OOD is not a temp agency or job bank but the state agency responsible for vocational rehabilitation in Ohio. OOD does work with employers and partners across the state in order to effectively assist eligible individuals in finding and keeping competitive community employment.

Does the program pay for school (i.e. college, vocational training, etc.)?

This is determined as part of the vocational rehabilitation (VR) process. Eligible individuals work in conjunction with a counselor to identify an appropriate vocational goal. If vocational or post-secondary training is needed to reach the agreed upon goal, the counselor will request information and determine if there is a financial need and if agency support is appropriate.

Does OOD work with any type of disability?

Yes. OOD works with any individual whose disability – physical, mental, or emotional – limits their ability to get or keep a job.

If I have received VR services in the past, do I need to go through all of this again or can I just start services?

Depending on the time elapsed, prior information may still be utilized. If a case is reopened, however, a re-evaluation of eligibility and order of selection for services must be completed. This involves an eligibility and order of selection review and may involve a request for updated information.

Can you provide transportation?

Transportation may be considered as a service based upon the needs of the individual. For an OOD counselor to consider transportation service, transportation must be necessary for you to fully participate in the eligibility assessments or VR services listed in your individualized plan for employment or to remove a barrier to employment.

Can you still help me if I have a job?

Anyone can apply, but they must meet certain eligibility requirements in order to qualify for services. A counselor will meet with you to determine if you have a verifiable disability that creates a barrier to you getting or keeping a job. If you are in jeopardy of losing your job due to an issue with your disability, you may be eligible to receive OOD services.

Is the information I provide to OOD private and secure?

Yes, all personal information is processed using secure, encrypted data transfers. You can tell your session is secure when you see a locked padlock symbol displayed in or near the address bar of your internet browser, which indicates that encryption is in effect. OOD requires all employees and contractors to respect privacy and protect personally identifiable information across all forms, apps, and systems.

How will OOD communicate with me?

OODWorks uses email initially to confirm your profile set-up and then to notify you of important information as we work together. We can also talk by phone or meet with you in person when needed. 

How do I reset my OODWorks password if I forgot it?

To reset your password, click on Forgot Your Password from the login page. You will be prompted to enter your username and click Email Link. You will receive a message with a reset link at the email address you provided when you created your account. When you click the link in the email, you will be taken to the Reset Password page where you can enter and confirm a new password. You’ll immediately be able to log in.